Achieve maximum efficiency, reduce costs and defend your profit margins by using an integrated solution to handle all your operational and administrative processes.



Purpose-built for large-scale taxi enterprises of more than 500 vehicles, multi-operator management and complex businesses like secure VIP transport, Trapeze’s Taxi, eHail Automated Management System (TEAMS) is scalable, highly configurable and reliable.

It manages all the basics of running a taxi service like bookings, dispatch, operations and administration, but the benefits do not stop there. TEAMS allows you to modernise your customer’s end-to-end journey and harness powerful business intelligence so you can uncover internal efficiencies, smarter ways of doing business and opportunities to delight your passengers.

The flexible nature and open architecture of TEAMS gives you a unified platform that you can integrate with other systems and technologies such as autonomous vehicles, public transport apps and even ridesharing companies. Some examples of innovations that our customers have implemented are:

  • Call-a-cab buttons at hotels for guest convenience
  • Voice recognition so drivers can accept jobs verbally
  • An event management app for organisers to mass order taxis as needed
  • A commuter app showing all trip options including taxi, eHail and regular public transport like bus, rail and ferry

Read the Dubai Roads and Transport Authority case study to learn more.



Payments and revenue management


Advanced job dispatch, customer job notifications and flexible job booking methods

Vehicle Management

Automatic Vehicle Location (AVL), asset management and navigation


Driver management and safety


Live dashboard reporting and management reporting


Real-time messaging


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